Terms of Service

Acceptance of Terms

These Terms of Service govern your access to and use of this website and the services offered by ShuXiang. Please read them carefully before using the site or engaging our services.

By accessing this website, submitting an inquiry, or engaging us to perform any service, you agree to be bound by these Terms of Service and by our Privacy Policy, which is incorporated into these terms by reference. If you do not agree to these terms, you must not use the website or our services.

These terms form a legally binding agreement between you and Kunming ShuXiang Trading Co., Ltd. Throughout these terms, the words we, us, and our refer to Kunming ShuXiang Trading Co., Ltd., and the words you and your refer to the individual or organization accessing the website or using our services.

You represent that you have the legal authority to accept these terms on your own behalf or on behalf of the organization you represent. If you do not have that authority, you must not use the website or our services.

About Us

Kunming ShuXiang Trading Co., Ltd. is a computer systems design firm operating within the professional, scientific, and technical services sector. We provide computer integrated systems design, software integration, cloud infrastructure, security engineering, and managed support services. ShuXiang is the developer and operator of this website.

Our work focuses on designing, building, and operating dependable technology systems for businesses and professional organizations. We plan system architecture, connect software and data, and support our clients over the full lifecycle of their technology.

You may contact us at connect@shuxiang.lol or by telephone at +19038664112. Our website is available at https://www.shuxiang.lol.

Our Services

We offer a range of technology services, including but not limited to the following.

• Computer integrated systems design and architecture planning.
• Software systems engineering, custom application development, and automation.
• Cloud infrastructure design, migration, and management.
• Security engineering, access control, and compliance support.
• Data integration, connectivity, and pipeline design.
• Managed support, monitoring, and ongoing maintenance.
• Technical consulting and independent architecture guidance.

The specific scope, deliverables, and timeline of any service are defined in a written proposal, statement of work, or other agreement executed between you and us. The general descriptions on this website are for information only and do not by themselves create a service obligation.

We are committed to delivering work that is dependable, clearly documented, and aligned with your operational goals. Before any engagement begins, we confirm the objectives, the expected outcomes, and the responsibilities of each party so that both sides begin with a shared understanding of what success looks like.

Eligibility

You must be at least eighteen years of age, or the age of legal majority in your jurisdiction, to use this website and to engage our services. By using the website, you represent that you meet this requirement.

If you are using the website or our services on behalf of an organization, you represent that you are authorized to act on behalf of that organization and to bind it to these terms. We may, at our discretion, require written confirmation of your authority.

We reserve the right to refuse service to any person or organization for any lawful reason, including where a party fails to meet our eligibility requirements or engages in conduct that is inconsistent with these terms.

Use of the Website

We grant you a limited, revocable, non exclusive, non transferable license to access and use this website for lawful purposes consistent with these terms. This license does not grant you any ownership interest in the website or its content.

You agree to use the website only for its intended purpose of learning about our services and contacting us. You must not interfere with the proper operation of the website or attempt to access it in a manner that is not authorized.

We may modify, suspend, or discontinue any part of the website at any time without prior notice. We are not liable to you or to any third party for any modification, suspension, or discontinuation of the website.

Prohibited Conduct

You agree not to engage in any of the following activities in connection with the website or our services.

• Using the website for any unlawful purpose or in violation of applicable law.
• Attempting to gain unauthorized access to any part of the website, our systems, or the systems of any other user.
• Uploading or transmitting any malicious code, virus, or harmful material.
• Interfering with or disrupting the operation, security, or availability of the website.
• Scraping, harvesting, or otherwise collecting data from the website without our prior written consent.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
• Using the website to send unsolicited or misleading communications.
• Engaging in any activity that infringes the rights of others or violates these terms.

We reserve the right to investigate any suspected violation and to take action, including suspending or terminating access, and to report unlawful conduct to the appropriate authorities.

Intellectual Property

All content on this website, including text, graphics, logos, icons, design elements, and software, is owned by us or by our licensors and is protected by intellectual property laws. The ShuXiang name and related marks are our trademarks or those of our licensors.

You may view, download, and print portions of the website solely for your personal, non commercial use in evaluating our services. You must not reproduce, modify, distribute, publicly display, or create derivative works from any content on the website without our prior written permission.

Nothing in these terms grants you any right, title, or interest in our intellectual property, and all rights not expressly granted are reserved to us.

Client Content

If you submit content to us through the website, by email, or in the course of a project, such as project requirements, documents, or other materials, you retain ownership of that content. You grant us a limited license to use, reproduce, and process that content solely for the purpose of providing our services to you.

You represent and warrant that you have all rights necessary to provide any content you submit and that the content does not infringe the rights of any third party or violate any applicable law. You are responsible for the accuracy and legality of the content you provide.

We may decline to accept or may remove any content that we determine, in our discretion, violates these terms or applicable law.

You are solely responsible for maintaining backups of any materials you provide to us, and we are not responsible for any loss or corruption of those materials during transmission or processing.

Project Engagements

Any project or service engagement between you and us is governed by a separate written agreement, such as a proposal, statement of work, or service contract. Where those agreements exist, they control the specific obligations of each party, and these terms apply only to the extent they are not inconsistent with that agreement.

You agree to provide accurate information, timely feedback, and reasonable access to the systems and resources necessary for us to perform the agreed services. We will use commercially reasonable efforts to perform the services with the level of skill and care expected of a professional in our industry.

Timelines and delivery dates are estimates and may be affected by factors beyond our control, including the availability of your personnel and changes in scope. We will communicate any material change in timeline as soon as reasonably practicable.

Where a project involves multiple stages, we deliver work incrementally and share progress at agreed intervals. This approach lets you review results early, raise questions, and adjust priorities without waiting until the end of the engagement to see the outcome.

Fees and Payment

Fees for our services are set out in the applicable proposal, statement of work, or service agreement. Unless otherwise stated in that agreement, invoices are payable within the timeframe specified on the invoice.

We may suspend or delay work if payment is overdue, and we may charge reasonable costs incurred in collecting overdue amounts. Unless otherwise agreed, you are responsible for any taxes applicable to the services we provide.

Any additional work requested beyond the agreed scope may be subject to additional fees, which we will communicate before beginning that work. You will have the opportunity to approve any such additional fees.

Confidentiality

Each party agrees to protect the confidential information of the other that is disclosed in connection with the website or our services. Confidential information includes non public technical, business, and project information that is designated as confidential or that would reasonably be understood to be confidential.

Confidential information does not include information that is or becomes publicly available through no breach of these terms, that was lawfully known before disclosure, that is independently developed, or that is received from a third party without restriction.

Neither party will disclose the other confidential information except to its personnel and advisers who need to know it and who are bound by confidentiality obligations, or as required by law.

Disclaimers of Warranties

This website and all content and services available through it are provided on an as is and as available basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non infringement.

We do not warrant that the website will be uninterrupted, error free, secure, or free of harmful components, or that any defects will be corrected. We make no representations regarding the accuracy, completeness, or reliability of the content on the website.

Any reliance you place on the content of this website is at your own risk. Information on the website is provided for general informational purposes and does not constitute professional advice.

Limitation of Liability

To the fullest extent permitted by law, in no event will Kunming ShuXiang Trading Co., Ltd., its officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption, arising out of or related to your use of the website or our services.

Our total aggregate liability arising out of or related to these terms, the website, or our services will not exceed the amount you have paid to us for the specific service giving rise to the claim in the twelve months preceding the event, or one hundred United States dollars if no such amount exists.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the limitations above may not apply to you. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Kunming ShuXiang Trading Co., Ltd. and its officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the website, your violation of these terms, or your violation of any right of a third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of that matter.

Your indemnification obligation under this section survives the termination of these terms and your use of the website.

Third Party Services

The website may reference or link to third party services, tools, or websites. We do not control those third parties and are not responsible for their content, availability, or practices. Your use of any third party service is subject to that party terms and policies.

Where we integrate third party products or platforms into a project, any license, support, and warranty for those products are provided by the respective third party and are subject to that party terms. We are not liable for the acts or omissions of third party providers.

The inclusion of any third party link or reference on the website does not imply our endorsement of that third party or its offerings.

Termination

We may terminate or suspend your access to the website at any time, with or without cause and with or without notice, including where we reasonably believe you have violated these terms or applicable law.

Upon termination, your right to access the website ceases immediately. The provisions of these terms that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will continue to apply.

Termination of access to the website does not affect any separate written service agreement between you and us, which will continue in accordance with its own terms unless terminated as provided in that agreement.

Governing Law and Disputes

These terms are governed by and construed in accordance with the laws of the People Republic of China, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms or the website will be subject to the exclusive jurisdiction of the competent courts located where we are registered, unless mandatory law provides otherwise.

Before initiating formal proceedings, the parties agree to use good faith efforts to resolve any dispute through direct communication and, where appropriate, negotiation. Nothing in this section prevents either party from seeking urgent injunctive relief where necessary to protect its rights.

If any provision of these terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, our practices, or applicable law. When we make changes, we will revise the last updated date at the top of this page.

Material changes will be communicated through a prominent notice on this website or by other reasonable means. Your continued use of the website after any change to these terms constitutes your acceptance of the revised terms.

It is your responsibility to review these terms periodically. If you do not agree to any revised terms, you must stop using the website and our services.

Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us using any of the methods below.

We will make reasonable efforts to respond to your inquiry promptly and completely.